Freight Account Manager
2 months ago
**Job Title:** Freight Account Manager
**Company:** Logix Recruitment Limited
**Job Type:** Full-time
**Industry:** Logistics and Transportation
**Location:** Hounslow
**Job Summary:**
We are seeking an experienced Freight Account Manager to join our team. As a key member of our logistics team, you will be responsible for managing client relationships and ensuring the smooth transportation of goods.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, preferences, and expectations.
- Logistics Coordination: Coordinate the transportation of freight shipments, including scheduling pickups and deliveries, selecting carriers, and ensuring compliance with all regulations and requirements.
- Account Management: Manage client accounts, including pricing negotiations, contract management, and billing inquiries.
- Freight Management: Ensure accurate and timely invoicing and payment processing.
- Problem-Solving: Address any issues or challenges that may arise during the transportation process, such as delays, damages, or regulatory issues.
- Team Collaboration: Work closely with internal teams and external partners to find solutions and mitigate risks.
- Performance Metrics: Track key performance metrics, such as on-time delivery rates, freight costs, and customer satisfaction scores.
- Business Development: Identify areas for improvement and implement strategies to enhance efficiency and profitability.
- Industry Knowledge: Stay informed about industry trends, market dynamics, and competitive landscape.
Requirements:
- Experience: Proven experience in freight forwarding, logistics, or supply chain management, with a focus on client-facing roles.
- Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.
- Organizational Skills: Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Technical Skills: Proficiency in logistics software and tools, as well as Microsoft Office Suite.
- Industry Knowledge: Knowledge of transportation regulations and industry best practices.
- Collaboration: Ability to work independently and collaboratively in a fast-paced environment.
Benefits:
- Competitive Salary: Competitive salary and performance-based incentives.
- Career Growth: Opportunities for career growth and advancement.
- Dynamic Work Environment: Dynamic and collaborative work environment.
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