Spa Operations Director
6 days ago
We are seeking a highly experienced Spa Operations Manager to join our team at Arora Group. The successful candidate will have a minimum of 5 years' experience in spa therapy within a luxury hotel environment.
The ideal candidate will hold a Certificate IV in Business Management or similar, as well as a Certificate IV in Workplace Training and Assessment or equivalent. Strong guest service orientation, creative leadership, and influential problem-solving skills are essential for this role.
We offer a very competitive salary, generous service charge, and enhanced holiday allowance after 5 years' service. You will also receive discounted hotel room rates across our hotels, training and career opportunities, and excellent employee facilities including a dedicated restaurant.
Requirements:
• 5 years' experience in spa therapy within a luxury hotel environment
• Certificate IV in Business Management or similar
• Certificate IV in Workplace Training and Assessment or equivalent
• Strong guest service orientation
• Creative leadership and influential problem-solving skills
• Ability to competently manage relationships and handle people
• Ability to work well under pressure and to deadlines
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