Insurance Risk Specialist
2 weeks ago
We are seeking an experienced Insurance Risk Specialist - Casualty & Specialty to support our Claims team in Manchester. This role will be responsible for handling all aspects of the company's claims needs, including registering new claims and reporting to insurers, dealing with incoming correspondence, liaising with insurers when necessary, providing excellent customer service at all times, and contributing to the delivery of high-quality results.
Key Responsibilities:
- To register new claims and report to insurers in a timely and accurate manner
- To deal with incoming correspondence, respond to queries, and resolve issues efficiently
- To liaise with insurers to ensure smooth communication and resolution of claims
- To provide exceptional customer service, responding to customer inquiries, and resolving issues promptly
- To contribute to the delivery of high-quality results, working collaboratively with the Claims team to achieve business objectives
Requirements:
- A minimum of 2 years' experience in a similar role, preferably in the insurance industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
- Ability to work in a fast-paced environment, adapting to changing priorities and deadlines
What We Offer:
- A competitive salary of approximately £35,000 per annum, reflecting the seniority of the role and the location
- A comprehensive benefits package, including health insurance, pension scheme, and annual leave entitlement
- Ongoing training and development opportunities, to support your career growth and progression
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
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