Retail HR Manager

4 weeks ago

London, Greater London, United Kingdom Cancer Research UK Full time

About the Role

Cancer Research UK is seeking a highly skilled HR Manager to join our Trading (South) and Superstore divisions. As an HR Manager, you will be responsible for delivering the HR elements of projects and initiatives that support the Trading Growth Strategy, as well as local people and cultural changes.

Key Responsibilities

  • Leading HR customer relationships across Cancer Research UK's Trading (South) and Superstore divisions to deliver the HR elements of projects and initiatives that support the Trading Growth Strategy, as well as local people and cultural changes.
  • Partnering with Divisional Managers to develop and execute local people initiatives to drive performance and deliver area objectives and targets.
  • Collaborating with the HR Business Partner to support the delivery of the key people projects that make up the Trading Growth Strategy (e.g. Superstore openings, Distribution Centre openings, sustainable staffing model etc).
  • Proactively partnering with customers to determine the people priorities in their areas and implementing strategic people plans to address these in line with the wider HR operating plan and priorities.
  • Providing a proactive, efficient, and high-quality generalist HR service to your customer group to address people-related issues, drive employee experience, build performance, and ensure compliance across HR policies and procedures.
  • Advising, supporting, and coaching managers within your customer group on all people processes, procedures, and guidelines to ensure compliance and mitigate risks.
  • Collaborating with specialists across HR and the wider organisation to ensure a high-quality HR service is provided to your customer group.
  • Sharing people metrics and commentary for your customer areas, highlighting any trends, pulling out relevant insights, and using this data to drive decision-making and create appropriate plans.
  • Running talent sessions with Area Trading teams in line with the central approach.
  • Acting as a lead for your areas to provide proactive support and guidance to address concerns or drive progress.
  • Assisting the HR Business Partner to deliver change management and restructuring initiatives (including TUPE and redundancy).
  • Developing and maintaining strong working relationships with line managers (this includes attending and contributing to conferences, and Business Review Meetings & HR operations meetings with Divisional Business Managers and Area Managers).

About You

We are looking for a strategic HR Manager or HR Business Partner who has experience creating and implementing people plans in a large organisation. Ideally, you have done this in a multi-site environment such as Retail or Hospitality (however, this is desirable meaning we welcome applicants from alternative industries).

You will have proven HR generalist experience advising middle to high-level managers on all aspects of HR processes and policies. You will have built strong, collaborative relationships with a proven ability to work with, influence, and challenge a variety of stakeholders. Most of the role will be working remotely, so you'll need to be able to build and manage relationships within this environment.

You will have worked autonomously while ensuring collaboration with peers. You will be able to use judgment and distil key priorities and areas of focus when working with ambiguity. You will have excellent problem-solving abilities with a proven track record of demonstrating pragmatism, proactivity, tenacity, and initiative. You will be able to travel across the UK (Retail network across the South and Superstores UK-wide).

Our Organisation Values

Cancer Research UK's organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What We Offer

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

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