Maintenance Coordinator

4 days ago


Bedford, Bedford, United Kingdom Hiring People Full time
Job Summary
Maintenance Coordinator sought to manage multiple maintenance contracts, focusing on roofing repairs. This role involves client interaction, administrative tasks, and customer relationship management.

About the Role
This is a pivotal position in our team, requiring excellent communication skills, attention to detail, and proficiency in Microsoft Office suite, especially Excel. The ideal candidate will have a background in administration or relevant office experience.

Key Responsibilities
- Client Interaction: Provide top-notch service to clients via phone and face-to-face interactions, ensuring their needs are met with professionalism and efficiency.
- Administrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos and notes to client portals, and transferring information to Excel spreadsheets.
- Customer Relationship Management: Utilize CRM software (Joblogic experience preferred but not essential) to collect customer information and maintain strong client relationships.

Requirements
- Excellent telephone etiquette and communication skills.
- Meticulous attention to detail, particularly in note-taking and spreadsheet management.
- Proficiency in Microsoft Office suite, especially Excel.

Benefits
- Competitive salary based on experience (£23,000).
- Company events.
- Company pension scheme.
- On-site parking facilities.
- Full-time position (8-hour shift) with no weekend work, offering a healthy work-life balance.

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