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Customer Support Representative

2 months ago

Ipswich, Suffolk, United Kingdom Lloyds Banking Group Full time

About this role

We're looking for a Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our branch team, you'll play a vital role in providing exceptional customer service and support to our customers.

Key responsibilities

  • Provide excellent customer service and support to customers in our branches
  • Work closely with colleagues to ensure customers' needs are met
  • Act with care and integrity, taking time to resolve queries and give customers confidence in the service you're providing
  • Build relationships with customers to give them a fantastic experience
  • Work in branches across the area and Saturdays when needed

About working for us

We're committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We want our people to feel they belong and can be their best, regardless of background, identity, or culture.

What we offer

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Join us and help Britain prosper