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Customer Service Representative

2 months ago


Llanelli, Carmarthenshire, United Kingdom Lidl Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.

What We Offer

  • A competitive hourly rate of £12.40.
  • A 25-hour contract, providing a great work-life balance.
  • 30-35 days' holiday (pro rata) per year, allowing you to relax and recharge.
  • 10% in-store discount, giving you access to exclusive deals and discounts.
  • A pension scheme, helping you plan for your future.

About Lidl

At Lidl, we're passionate about providing our customers with the best possible shopping experience. We're committed to delivering high-quality products at affordable prices, while also offering excellent customer service and a unique shopping experience. If you're a motivated and customer-focused individual who shares our values, we'd love to hear from you