Cisco Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom TD SYNNEX Full time

At TD SYNNEX, we are dedicated to embracing cutting-edge technologies that shape the future. If you are a detail-oriented professional with a passion for sales, we are seeking a dedicated team member to join our Cisco division. As an Internal Sales Specialist, you will play a vital role in maintaining strong relationships with customers, providing excellent customer service, efficiently managing quotes, and facilitating order closures.

Our company prioritizes the wellbeing, growth, and inclusivity of our diverse workforce. We are committed to our values of inclusion, collaboration, integrity, and excellence, fostering a supportive work environment where every voice is valued, and ideas are encouraged to flourish.

We offer a comprehensive benefits package, including private healthcare, a matched pension, a holiday purchase scheme, increased holiday entitlement with service, enhanced maternity and family leave, and additional 'moments that matter' paid time off. You will also enjoy a hybrid working environment, benchmarked salary, and progression paths. Our online learning portal provides you with the opportunity to progress and develop your skillset further.

Key Responsibilities:

  1. Build excellent customer and vendor sales relationships through proactive engagement.
  2. Generate new business opportunities within our existing partner base by planning outbound calls to customers.
  3. Achieve monthly/quarterly Revenue and Margin targets.
  4. Proactively develop relationships with key internal and external contacts.
  5. Engage in active inside selling by using various sources to gain information on customers and utilize this to maximize call potential and outcomes.
  6. Provide, sell, and negotiate product information, pricing, special offers, and promotions.
  7. Sell the benefits of using TD SYNNEX and the Company value proposition.
  8. Identify project opportunities and engage with Business Development Managers if specific product/vendor knowledge is required.
  9. Provide accurate and timely quotations.
  10. Manage customer backorder expectations and reporting.
  11. Ensure the Customer Relationship Management (CRM) system is well maintained and provides correct customer information.

Key Skills and Experience:

  • Excellent communication skills and telephone manner.
  • Strive to achieve set targets.
  • Numerate with good attention to detail.
  • Priority management and planning skills.
  • Good relationship building.
  • Working knowledge of Microsoft Word, Excel, Outlook.
  • Ideal candidates will have some previous sales experience, but this is not essential.


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