Lead Compliance Officer for Housing Associations

4 days ago


London, Greater London, United Kingdom 4Recruitment Services Full time
Housing Compliance Lead Job Description

We are seeking a highly experienced Lead Compliance Officer for Housing Associations to join our team at 4Recruitment Services. As a Lead Compliance Officer, you will be responsible for managing and co-ordinating all determinations received by the Housing Ombudsman, ensuring that all orders are complied with on time.

Key Responsibilities
  • Meet all targets in providing evidence of compliance for determinations received information by the Housing Ombudsman.
  • Manage all contacts received from the Housing Ombudsman service, including queries and questions they may send.
  • Promote good practice of the complaints policy and procedure to all staff.
Requirements
  • Demonstrable experience of complaint handling and working in a complaint environment.
  • Very good knowledge of the Housing Ombudsman Complaint Handling Code.
  • Good knowledge of housing practices and procedures.
What We Offer
  • A competitive salary of £94 per hour.
  • An opportunity to work with a leading recruitment agency in the housing sector.
  • Ongoing support and training to help you succeed in your role.


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