Automotive Aftersales Director

2 days ago

Central Inverclyde, United Kingdom Pybus Recruitment Full time £100,000
Job Title: Aftersales General Manager

Job Summary:

We are seeking an experienced Aftersales General Manager to lead our aftersales department in Edinburgh. The successful candidate will have a proven track record in driving aftersales performance and will be responsible for overseeing the department, ensuring the highest levels of customer satisfaction and service efficiency.

Key Responsibilities:
  • Develop and implement strategies to drive aftersales performance, including parts and service sales.
  • Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
  • Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
  • Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
  • Proven experience in an aftersales managerial role within the automotive industry.
  • Strong leadership and team management capabilities, with a track record of driving performance improvements.
  • Proficiency in using automotive management software and systems.
  • A customer-centric approach, with a commitment to delivering exceptional service.

About the Company:

Our client is a leading company in the automotive industry, committed to delivering exceptional customer service and driving business growth. As an Aftersales General Manager, you will be part of a dynamic team that values innovation and excellence.

What We Offer:

A competitive salary package, comprehensive benefits, and the opportunity to work in a fast-paced and supportive environment.

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