Customer Service Representative

2 days ago


High Wycombe, Buckinghamshire, United Kingdom CPI Local Full time £25,000 - £30,000
CPI Local is a global leader in the distribution of electronic components, committed to excellence in every aspect of their business. Our company prides itself on delivering top-notch service to our customers and fostering a dynamic work environment where every team member is valued and supported. We are seeking a dedicated and proactive Customer Service Representative to join our team in a key role. In this position, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service. Your responsibilities will include processing orders, managing quotes, assisting with catalog information, and generating new and repeat business through exceptional customer service. Key Responsibilities:

* Process customer orders with accuracy and excellence
* Manage quotes and ensure timely delivery
* Assist with catalog information and provide product knowledge
* Generate new and repeat business through exceptional customer service
* Collaborate with local Customer Service teams and provide support as needed

Requirements:

* Proven experience in a customer service role, preferably within a distribution or electronic components industry
* Proficiency in Microsoft Office Suite and experience with CRM systems is preferred

Work Environment:

* Office-based role, 37.5 hours a week, Monday-Friday
* Dynamic and supportive work environment
* Opportunities for growth and development

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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