Service Recovery Professional for Law Enforcement

2 days ago


Birmingham, Birmingham, United Kingdom Red Snapper Recruitment Limited Full time

Are you an experienced professional looking for a new challenge? Look no further Red Snapper Recruitment Limited is seeking a talented Service Recovery Professional for Law Enforcement to join our team.

About Us

We are a public safety & enterprise security recruitment specialist, dedicated to helping employers find the right talent. With a strong focus on customer service, we pride ourselves on providing exceptional support to both our clients and candidates.

Job Description

In this exciting role, you will work closely with a UK Police Force, handling complaints and driving improvement in our services. You will be responsible for analysing complaints, engaging with members of the public, and conducting thorough investigations in accordance with relevant legislation.

Main Responsibilities
  • Handle complaints in a timely and effective manner, communicating with members of the public to understand their concerns and improve our services.
  • Conduct thorough investigations, securing evidence and preserving it as necessary, while identifying potential risks and vulnerabilities.
  • Work collaboratively with colleagues to drive improvement in our services, ensuring we have robust policies and procedures in place to mitigate risks and safeguard our community.

As a successful candidate, you can expect a competitive hourly rate of £16.22 PAYE & £18.41 Umbrella, with the opportunity to work in a dynamic and supportive environment.



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