Automotive Service Appointment Coordinator
14 hours ago
Job Summary
We are seeking a highly skilled and customer-focused Automotive Service Appointment Coordinator to join our team at Sheehy Auto Stores. As a key member of our service department, you will be responsible for scheduling service appointments, communicating with customers, and ensuring a seamless experience for our clients.
Responsibilities
- Schedule service appointments and communicate with customers to confirm details
- Actively listen to customers, addressing their questions and concerns in a timely and professional manner
- Respond promptly to customer inquiries and internet leads through online scheduling and live chat
- Provide maintenance recommendations and advise customers on necessary repairs
- Confirm scheduled and missed appointments to ensure seamless service delivery
Requirements
- Strong computer skills, including proficiency in Outlook, Excel, and Word
- Excellent customer service background and communication skills
- Punctual, reliable, and eager to improve
- Clean driving record and valid driver's license
Equal Employment Opportunity
Sheehy Auto Stores is an Equal Employment Opportunity Employer, committed to providing a fair and inclusive work environment for all associates. We hire, train, promote, and compensate associates based on personal and professional competence, without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship.
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