Medical Support Specialist

20 hours ago


Bath, Bath and North East Somerset, United Kingdom SHR Group | Primary Care Full time

Job Overview

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We are seeking a professional and friendly Medical Receptionist to join our healthcare facility. The ideal candidate will be responsible for managing patient appointments, maintaining electronic health records, and providing administrative support to the medical team.

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Responsibilities:

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  • Greet patients and visitors in a courteous and professional manner">
  • Schedule and manage patient appointments using electronic systems">
  • Maintain accurate patient records and update information as necessary">
  • Answer phone calls, respond to inquiries, and transfer calls to appropriate personnel">
  • Verify and process insurance information for patient visits">
  • Assist with administrative tasks such as filing, faxing, and data entry">
  • Collaborate with medical staff to ensure seamless patient care and support operations">
  • Uphold patient confidentiality and privacy at all times">
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Qualifications:

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  • Previous experience in a medical receptionist or administrative role is preferred">
  • Proficiency with electronic medical records (EMR) systems">
  • Strong communication and interpersonal skills">
  • Excellent organizational and multitasking abilities">
  • Familiarity with medical terminology and insurance processes">
  • High level of professionalism and empathy when dealing with patients">
  • Ability to work effectively in a fast-paced and dynamic environment">
  • Understanding of patient confidentiality and privacy regulations">
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Work Environment:

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The Medical Receptionist will spend their days greeting patients as they arrive, managing appointments, and facilitating communication between patients and medical staff. Additionally, they will handle administrative tasks such as maintaining records, verifying insurance information, and ensuring a welcoming and efficient front desk experience for all individuals.

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Salary: £14.80 per hour. This role offers opportunities to engage with diverse individuals and contribute to the smooth operation of the healthcare facility.

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About SHR Group | Primary Care:

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We are a leading provider of primary care services, dedicated to delivering high-quality patient care and support. Our team is passionate about making a positive impact on the lives of our patients and communities.



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