Customer Solutions Specialist

4 days ago


Aberdeen, Aberdeen City, United Kingdom Johnson Controls, Inc. Full time
Job Description
We are looking for a skilled Field Service Engineer to join our team at Johnson Controls, Inc. As a Security Technician, you will be responsible for conducting routine inspections and repairs on various security systems. Your goal will be to provide exceptional customer service while working efficiently to meet daily targets.

What We Offer
In exchange for your expertise, we will provide a competitive salary of £28,000 - £38,000 per year, plus a comprehensive benefits package including a company van, tools, and uniform. You will also have access to ongoing personal development opportunities.

Responsibilities
Your key responsibilities as a Security Technician will include:
  1. Carrying out thorough checks on system functionality, ensuring all components are working correctly.
  2. Replacing battery units where necessary, adhering to manufacturer guidelines.
  3. Maintaining accurate records of work completed, detailing any issues or concerns.
  4. Providing clear communication to customers regarding system status and any necessary repairs.
  5. Collaborating with colleagues to ensure seamless delivery of services.


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