New Homes Mortgage Support Role

3 days ago


Colchester, Essex, United Kingdom Austin Fraser Full time
Job Summary: We are looking for administratively sound candidates with customer service experience in telephone-based settings to join our Mortgage Administration Support team. As a Mortgage Services Case Owner, you will be responsible for proactively managing customers' mortgage applications, keeping in regular contact with clients and housebuilders, and delivering high levels of customer service at all times.

The ideal candidate will have previous call centre experience, ideally in Financial Services, and be detail-conscious with experience in an office-based environment. Excellent interpersonal skills, outstanding telephone manner, and strong listening skills are essential. Proficiency in Microsoft Office, including Excel, Word, and Outlook, is also required.



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