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Floor Manager

1 month ago

Warrington, Warrington, United Kingdom River Island Full time
Retail Sales Leader

We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented bunch who thrive in a fast-paced environment. With a focus on driving sales and delivering outstanding customer service, this role is perfect for those who are passionate about retail and want to take their career to the next level.

Key Responsibilities:
  • Drive omni-channel sales and data capture through delivering exceptional customer service
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety

Requirements:
  • Previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decisions
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world-class experience to our customers
  • Ability to make decisions, problem-solve and take accountability with good planning skills

What We Offer:
  • Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed
  • Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island - Give as you earn scheme, a 'Giver Island' day each year and matched funding
  • Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need