Cafe Director

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Host Community Cafe Full time
Job Description

We are seeking an experienced professional to lead the growth and development of our Host Community Cafe, driving revenue and community engagement. The ideal candidate will have a strong track record in cafe management, with expertise in operational management, volunteer recruitment and training, and health and safety.

About the Role

This is a challenging and rewarding opportunity for a motivated individual who is passionate about delivering exceptional customer service and building strong relationships with our customers, volunteers, and stakeholders.

The successful candidate will be responsible for:

  • Developing and implementing strategies to drive revenue growth and improve profitability
  • Overseeing the day-to-day operations of the cafe, including menu planning, stock control, and cash handling
  • Recruiting, training, and managing a team of volunteers to deliver excellent customer service
  • Ensuring that all aspects of health and safety are met, including risk assessments and compliance with relevant legislation
Requirements

To be successful in this role, you will need:

  • Proven experience in cafe management, preferably in a similar environment
  • Strong leadership and communication skills, with the ability to motivate and manage a team
  • Excellent customer service skills, with a passion for delivering exceptional experiences
  • A strong understanding of health and safety principles and practices
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus a range of benefits, including:

  • A generous annual leave entitlement
  • A pension scheme
  • Opportunities for professional development and training

We are committed to providing a positive and inclusive working environment, where everyone has the opportunity to succeed. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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