Service Delivery Leadership Manager

4 weeks ago

London, Greater London, United Kingdom HireTalent Full time

**Job Title:** Service Delivery Leadership Manager

Job Description:

We are seeking a highly skilled Service Delivery Leadership Manager to lead our service delivery and support desk team. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry.

Key Responsibilities:

  • Lead, inspire, and develop strategy for our service delivery and support desk team.
  • Lead the entire IT support team, ensuring effective management of first and second-line support, including managing escalation to 3rd Line.
  • Provide 3rd line escalation point for the IT support team, where necessary.
  • Develop ServiceNow ITSM to automate processes and provide a scalable solution using industry best practices.

Qualifications & Characteristics:

  • In-depth knowledge of office 365, including advanced configuration and deployment of applications using MDM tools.
  • Excellent technical understanding of Microsoft Defender for endpoint, defender for cloud, and other Microsoft security products.
  • Extensive experience of Intune and Azure environments and how to support them.
  • Excellent networking and security knowledge with experience in deploying and configuring SASE solutions.

Experience:

  • 3-4 years in infrastructure engineering.
  • 2-3 years in service desk management.
  • 3-4 years experience working with retail IT to develop IT strategy and process within these environments.

Requirements:

  • Capacity to work in a high-pressure environment, managing multiple tasks efficiently.
  • Ability to interact optimally with C-suite and director-level employees to develop processes to ensure optimal IT provision.
  • Up-to-date with the latest modern business IT trends, practices, and security and applying this knowledge to improve service delivery.

  • Financial Leadership Expert Wanted

    2 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking a seasoned Financial Director to join our Core Services leadership team at Rail Delivery Group. As a key member of the organization, you will lead and manage finance, settlement, and Information Technology teams to deliver financial, accounting, settlement, and IT services.ResponsibilitiesGroup Finance: Oversee financial...

  • Legal Services Manager

    1 month ago

    London, Greater London, United Kingdom Service Care Solutions Full time

    About UsService Care Solutions is a leading provider of legal services to the social housing sector. We are seeking an experienced Legal Services Manager to join our team in a leadership role.

  • Leadership Expert for Medicine Service Delivery

    2 weeks ago

    London, Greater London, United Kingdom First Clinical Ltd Full time

    Company OverviewFirst Clinical Ltd is a leading healthcare provider seeking an experienced professional to drive the delivery of high-quality medical services.SalaryThe estimated daily rate for this position is £120-£150, depending on qualifications and experience. The duration of the contract is 3-6 months, with an ASAP start date.Job DescriptionAs a key...

  • Regional Program Development Manager

    4 weeks ago

    London, Greater London, United Kingdom Leadership Skills Foundation Full time

    We are seeking a highly skilled and experienced Regional Program Development Manager to join our team at the Leadership Skills Foundation. As a key member of our Programme Delivery Team, you will play a pivotal role in helping us expand our network of centers delivering leadership skills programs across the UK.With a focus on driving growth, reach, and...

  • IT Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Vallum Associates Full time

    Vallum Associates Job OpportunityJob Title: IT Service Delivery ManagerJob Summary:Vallum Associates is seeking a professional IT Service Delivery Manager to join our team. The ideal candidate will have experience in ITIL practices, business relationship management, and third-party relationship management.Key Responsibilities:Manage IT service delivery to...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job Title: Service Delivery ManagerCompany Overview:Chester and Westminster Hospital NHS Foundation Trust is a leading healthcare provider, dedicated to delivering high-quality patient care and services.Salary:The estimated salary for this role is £40,000 - £50,000 per annum.Job Description:We are seeking an experienced Service Delivery Manager to join our...

  • Strategic Recovery Services Manager

    2 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Role OverviewServicing Care Solutions Ltd seeks an experienced Strategic Recovery Services Manager to lead the development and implementation of high-quality services for individuals struggling with drug and alcohol addiction. The ideal candidate will possess strong leadership skills, a deep understanding of recovery principles, and experience in service...

  • IT Service Management Leadership Position

    4 weeks ago

    London, Greater London, United Kingdom Lincolnshire County Council Full time

    About the JobLincolnshire County Council is seeking a highly skilled Head of IT Service Management to lead their IT service delivery function.The ideal candidate will have extensive experience in service management roles, with a proven track record in a leadership position, preferably as a Head of IT Service Management.Key ResponsibilitiesManage all aspects...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Richmond and Wandsworth Councils Full time

    Service Delivery Manager">We are seeking a highly skilled Service Delivery Manager to join our Commissioning Team at Richmond and Wandsworth Councils. This is a critical role that requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality services.">The successful candidate will be responsible for managing...

  • Healthcare Leadership Opportunity

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Hospital DirectorWe are seeking an experienced and dynamic leader to join our team as a Hospital Director. This is a unique opportunity for a skilled healthcare professional to drive hospital performance, shape patient outcomes, and lead a dedicated team in delivering top-quality healthcare to the community.Job OverviewBattersea Bridge Hospital,...

  • UK Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    About the JobVertex IT Solutions Ltd seeks an experienced Senior Service Delivery Manager to lead our service delivery team in London. The successful candidate will be responsible for developing and implementing strategies to drive service excellence and deliver exceptional results.Key Accountabilities:Develop and maintain strong relationships with senior...

  • Pharmacy Service Manager

    2 weeks ago

    London, Greater London, United Kingdom Healthcare Central London Full time

    Job DescriptionThe Deputy Clinic Manager will play a critical role in leading our Clinical Pharmacy team, providing strategic direction and operational support to ensure the delivery of high-quality pharmacy services. This is an exciting opportunity for an experienced pharmacist to take on a senior leadership role and contribute to the success of our...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As a Service Delivery Manager at Cameo Consultancy (Recruitment) Limited, you will be part of a successful global manufacturing business based in Banbury. The role is full-time and permanent, offering a salary of up to £50,000. Purpose of the role: To support and manage engineers working across projects in the UK and Ireland, delivering exceptional customer...

  • Senior Cost Manager

    4 weeks ago

    London, Greater London, United Kingdom SCALA Leadership Full time

    Job SummaryWe are seeking a highly skilled Senior Cost Manager to join our team at SCALA Leadership. The successful candidate will be responsible for providing expert cost management services to our clients, ensuring that all projects are delivered on time, within budget, and to the required quality standards.Key ResponsibilitiesAssist with early stage cost...

  • Flexibility and Independence: Van Delivery Opportunities

    4 weeks ago

    London, Greater London, United Kingdom Delivery Mates Full time

    Job OverviewDelivery Mates is seeking experienced van drivers to join our team on a self-employed contract basis. This role offers flexibility, independence, and the opportunity to work with a reputable company.Compensation and BenefitsThe estimated earnings for this position are £100 per route + £0.22 per mile, providing a competitive income for motivated...

  • Food Delivery Leadership Position

    2 weeks ago

    London, Greater London, United Kingdom Corecruitment International Full time

    Salary: £45,000 - £60,000 per annumWe are seeking a dynamic and results-driven individual to lead our food delivery operations in the UK. As Home Delivery Manager, Quick Service Restaurant Brand, you will be responsible for driving business growth and developing strategies to expand our market presence.The ideal candidate will have experience in managing...

  • Strategic Business Development Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    We are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...

  • Clinical Leadership and Care Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Leadership and Care Delivery Manager to support the delivery of high-quality care in our care home. As a key member of our leadership team, you will be responsible for ensuring that our residents receive the best possible care and experience.As Clinical Lead, you will work closely with the General...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom FalconSmartIT Full time

    Job Title: Service Delivery ManagerJob Type: Permanent/OnsiteJob Summary:We are seeking an experienced IT Project Management Expert to join our team at FalconSmartIT. The ideal candidate will have a strong background in IT infrastructure operations and service delivery.Key Responsibilities:Manage IT infrastructure operations and servicesDevelop and implement...

  • Delivery Leadership Specialist

    2 weeks ago

    London, Greater London, United Kingdom Triad Group Plc Full time

    Take your career to new heights with Triad, a leader in delivering digital solutions to the public sector. We are currently looking for a skilled Delivery Manager to join our team, focusing on Agile project management and team leadership.The ideal candidate will have a proven track record of delivering innovation within customer domains, with expertise in...