Transport Operations Specialist

3 weeks ago

London, Greater London, United Kingdom Club Med Full time

Job Title: Transport Operations Specialist

We are seeking a highly skilled Transport Operations Specialist to join our team at Club Med. As a key member of our Transport department, you will be responsible for supporting the Call Centre by completing transportation requests, administering both Amadeus and the in-house reservation system, handling group requests efficiently for the Meetings and Events department, communicating travel information to clients, and assisting the Finance department in the reconciliation of Transport billings.

Key Responsibilities:

  • Support the Call Centre by completing transportation requests within 4 hours (wherever possible)
  • Administer both Amadeus and the in-house reservation system, including issuing/reissuing tickets, checking Amadeus Q's, and completing scheduled changes
  • Handle group requests efficiently for the Meetings and Events department, including finding effective and cost-efficient group flights and completing passenger lists and seating requests
  • Communicate travel information to clients, including proactively looking out for notices of airline strikes and potential issues that would affect flights
  • Assist the Finance department in the reconciliation of Transport billings, including supporting the Transport Manager with ADM's, ACM's, and other BSP requirements

Requirements:

  • University graduate or at least 3 years working in ticketing/travel agency
  • Virgin Atlantic Level 1 & 2 - Fares and ticketing courses is a plus
  • Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and willing to be part of a team

Why Join Us:

At Club Med, we value kindness, multiculturalism, responsibility, freedom, and pioneering spirit. We are a unique company that offers a professional and festive work environment. If you are open-minded, a team player, and have an entrepreneurial spirit, you should apply.

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