Lodge Operations Manager
2 weeks ago
At Churchill Estates Management Ltd, we are seeking a skilled and compassionate Lodge Operations Manager to join our team. As the 'friendly neighbour' of our retirement development, you will be responsible for providing exceptional customer service, organising activities, managing contractors, and ensuring the overall well-being of our Home Owners.
About the Role:
We are looking for someone who loves working with people, has a background in administration and customer service, and is passionate about making a positive difference in the lives of others. This role requires excellent communication and organisational skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
* Provide first-class customer service to Home Owners, addressing their needs and concerns in a timely and professional manner.
* Organise and co-ordinate activities and events that promote social interaction and a sense of community among residents.
* Manage contractors and suppliers, ensuring that maintenance and repairs are carried out efficiently and effectively.
* Conduct health and safety checks, identifying and mitigating potential risks to residents and staff.
What We Offer:
* Annual holiday entitlement of 24 days + Bank Holidays.
* A day off on your Birthday.
* Life Assurance.
* Eye Care reimbursement.
* Colleague Introduction reward scheme.
* Professional development and qualifications.
* Thorough induction and ongoing training.
Salary: £22,000 per annum, plus excellent benefits.
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