Assistant Shop Manager
4 hours ago
About Us
We're Pets at Home, a leading pet care business with a passion for delivering exceptional customer experiences. Our Pet Care Centres are community-focused stores where local people work with local pet owners to help local pets.
Job Summary
We're seeking an experienced Assistant Store Manager to join our team in Burgess Hill. As a key member of our store management team, you'll be responsible for leading a team of retail professionals to deliver outstanding customer service and drive sales growth. You'll work closely with our Store Manager to develop and implement store strategies, manage stock and inventory, and maintain high store standards.
Key Responsibilities
- Lead a team of retail professionals to deliver exceptional customer service and drive sales growth.
- Work closely with the Store Manager to develop and implement store strategies, manage stock and inventory, and maintain high store standards.
- Recruit, train, and develop a high-performing team to achieve business objectives.
- Manage store operations, including opening and closing procedures, stock control, and health and safety.
- Collaborate with other departments to achieve business objectives and improve customer experiences.
What We Offer
We offer a competitive salary, annual bonus, and a comprehensive range of benefits, including:
- Annual bonus
- At least 28 days paid annual leave, rising to 33 days after 2 years
- Extra day off for your birthday
- Life Assurance - 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group, including 30% off on own brand
Requirements
To be successful in this role, you'll need:
- Experience in a retail management role, with a minimum of 6 months hands-on supervisory/management experience.
- Flexibility to work a variety of shifts, including weekends and bank holidays.
- Passion for retail and a proven track record of delivering high standards and great results.
- Ability to work collaboratively as part of a team and build strong relationships with colleagues and customers.
Why Join Us?
We're a values-driven business that's passionate about delivering exceptional customer experiences. We believe in empowering our colleagues to make a difference and achieve their full potential. If you're a motivated and customer-focused individual who shares our values, we'd love to hear from you.
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