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Supporter Care Coordinator

1 month ago


Belfast, United Kingdom Cancer Fund for Children Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our Supporter Care and Data Team as a Supporter Care Administrator. This role is a key part of our team, responsible for delivering exceptional supporter care and making a positive impact in the lives of children and families affected by cancer.

Key Responsibilities
  • Administer donations to Cancer Fund for Children within specified turnaround times
  • Provide an efficient donor care function to maximise the lifetime value of the supporter
  • Be a key point of contact for all supporter-related inquiries, requests, and concerns
  • Utilise accurate and reliable data to provide exceptional supporter care
  • Adhere to best practice on data protection
Requirements
  • Excellent interpersonal skills
  • Attention to detail
  • Adaptability and resilience
  • Efficient teamwork
  • Communication (written and verbal) skills
What We Offer

As a member of our team, you will have the opportunity to make a real difference in the lives of children and families affected by cancer. You will be part of a dedicated and passionate team, working together to deliver exceptional supporter care and make a positive impact.