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Supporter Care Coordinator
1 month ago
We are seeking a highly skilled and dedicated individual to join our Supporter Care and Data Team as a Supporter Care Administrator. This role is a key part of our team, responsible for delivering exceptional supporter care and making a positive impact in the lives of children and families affected by cancer.
Key Responsibilities- Administer donations to Cancer Fund for Children within specified turnaround times
- Provide an efficient donor care function to maximise the lifetime value of the supporter
- Be a key point of contact for all supporter-related inquiries, requests, and concerns
- Utilise accurate and reliable data to provide exceptional supporter care
- Adhere to best practice on data protection
- Excellent interpersonal skills
- Attention to detail
- Adaptability and resilience
- Efficient teamwork
- Communication (written and verbal) skills
As a member of our team, you will have the opportunity to make a real difference in the lives of children and families affected by cancer. You will be part of a dedicated and passionate team, working together to deliver exceptional supporter care and make a positive impact.