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Branch Support Specialist

2 months ago

Aylesford, Kent, United Kingdom Williams Trade Supplies Full time
Job Overview

Williams Trade Supplies is seeking a highly motivated and customer-focused Branch Support Specialist to join our team at Maidstone. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our trade counter and warehouse.

Key Responsibilities:

  • Serve customers on the trade counter and over the phone with a smile, providing expert advice and support to ensure their needs are met.
  • Undertake deliveries to customers, ensuring timely and efficient delivery of goods.
  • Assist with duties in the warehouse, maintaining a safe and organized working environment.
  • Contribute to upholding the exceptional levels of customer service we are known for, by providing a positive and professional experience for all customers.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively to meet deadlines.
  • Basic knowledge of trade supplies, with a willingness to learn and develop skills in this area.

What We Offer:

  • A competitive salary and benefits package, including opportunities for career development and progression.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.