AR Collection Expert
3 weeks ago
We are looking for a skilled Accounts Receivable Administrator to join our team at LG Electronics UK. As an AR specialist, you will play a vital role in ensuring the smooth operation of our accounts receivable function.
Key Responsibilities:- Manage a portfolio of accounts by debit note resolution and proactive cash collection to terms and in a timely manner
- Process debit notes onto internal online systems
- Analyse debit notes and chargebacks to identify trends and areas for improvement
- Chase high volumes of debit notes to resolution through internal and external communication
- Collect cash by telephone and email from customers
- Reconcile and maintain customer accounts to ensure accuracy and up-to-date information
- Liaise with the credit analyst to resolve customer queries and disputes
- Attend internal and external meetings to discuss account-related issues
- Raise promotional and price credit notes as required
- At least 5 years' experience in an AR team, preferably in a blue chip company
- Strong query management skills, with a good working knowledge of Microsoft Office and intermediate to advanced Excel skills
- Experience of Oracle-based systems is advantageous
- Highly numerate, analytical, and organised, with a keen eye for detail
- Excellent communication and interpersonal skills, with the ability to work at all levels
- Ability to multitask and manage multiple work streams to tight deadlines
- Self-motivated and able to work independently or as part of a team
- Proactive problem-solver with excellent customer service skills
- Flexible and adaptable, with a willingness to learn and take on new challenges
- Experience of working in a performance management environment, with a focus on KPIs and Service Level Agreements
- £30,000 - £38,000 per annum, depending on experience
- Generous benefits package, including 9% employer pension contributions and private healthcare for employee and family
- 25 days' annual leave (+ public holidays) and staff discount
- Subsidised cafeteria and opportunity to work with a leading technology company
Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.
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