Process Improvement Consultant
3 weeks ago
A Process Improvement Consultant is required to drive operational excellence across our organization by enhancing business processes and promoting continuous improvement.
This role involves designing, implementing, and analyzing various business processes that significantly impact our success.
Your key responsibilities will include:
- Leading the delivery of operational processes to achieve strategic objectives and improve overall performance.
- MAP CURRENT OPERATIONS AGAINST FUTURE SYSTEMS TO OPTIMIZE BUSINESS PROCESSES AND ENHANCE CUSTOMER EXPERIENCE.
- DEVELOP AND IMPLEMENT PROCESS CHANGES THAT DELIVER PROFOUND BUSINESS IMPACT, INCLUDING COST SAVINGS AND PROCESS EFFICIENCY.
- Performance metrics will focus on the implementation rate of process improvements, stakeholder satisfaction levels, compliance rates, and the number of knowledge transfer initiatives executed.
You will also be responsible for:
- Developing detailed documentation to support projects, reporting on progress, and presenting to stakeholders.
- Following established project management methodologies to ensure timely completion and achievement of desired outcomes.
To succeed in this role, you will need:
- Proven expertise in Process Mapping and Modelling.
- Skillful communication and interpersonal abilities to engage with stakeholders at all levels.
- Able to create accurate Business Process Maps (As-Is/To Be) and validate them.
- Exceptional analytical, problem-solving, persuasion, and conflict resolution skills, coupled with a high sense of urgency.
- Advanced proficiency in ARIS and/or LUCID systems.
JLR is committed to creating modern luxury through a forward-thinking approach to work. We offer flexible working arrangements allowing employees to choose when, where, and how they work.
We value diversity and welcome applicants from all backgrounds. If you're unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply.
We believe in people's ability to grow and develop within their role – it's what makes living the exceptional with soul possible.
Salary: £62,000 - £82,000 per annum
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