Assistant Hotel Operations Lead
2 weeks ago
**Job Title:** Assistant Hotel Operations Manager
">**Job Summary:** Hamilton Mayday is seeking a talented Assistant Hotel Operations Manager to support the operational success of our 5* luxury hotel group in the Highlands of Scotland.
">**About the Role:** As an Assistant Hotel Operations Manager, you will play a pivotal role in supporting the management of our properties, covering long-term absences, and taking responsibilities for staff management. Your expertise will be essential in driving operational excellence, ensuring seamless guest experiences, and fostering a positive work environment.
">**Key Responsibilities:*
">- Supporting property operations, including management tasks and administrative duties
- Covering long-term absences and staff shortages, ensuring business continuity
- Leading and developing high-performing teams, promoting a culture of excellence
- Collaborating with colleagues to drive operational improvements and implement best practices
- Liaising with guests, resolving issues, and exceeding expectations
**Requirements:** To succeed in this role, you will need to possess:
">- Extensive experience in hotel operations, preferably in a senior management capacity
- Demonstrated ability to lead and motivate teams, driving results and improving performance
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
- Proven problem-solving skills, with the ability to analyze complex situations and develop effective solutions
- Flexibility and adaptability, with a willingness to work varied shifts and travel extensively
**What We Offer:**">
- A competitive salary of £45,000 per annum
- The opportunity to work with a renowned hotel group in the Highlands of Scotland
- Accommodation provided while on shift
**How to Apply:** If you are a motivated and experienced professional seeking a new challenge, please apply immediately. All candidates must be eligible to live and work in the UK at the time of application.
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