HVAC Service Engineer

4 weeks ago

Walsall, Walsall, United Kingdom Johnson Controls Full time

At Johnson Controls, we are the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.

We are a leading provider of equipment, controls, and services for heating, ventilating, air-conditioning, refrigeration, and security systems. Our UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls, and mechanical & electrical works.

In this role, you will be the primary contact for providing top-quality service and maintenance to HVAC systems. We work within a set timeframe and according to a defined process, service agreement, and customer needs.

What We Offer

  • Competitive salary and overtime paid at premium pay rates.
  • Standby allowance, call-outs, travel paid on top of basic salary.
  • Service vehicle (van), mobile phone, tablet, PPE, and any specialist equipment provided.
  • 25 days paid holidays plus Bank Holidays.
  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts, cycle 2 work scheme, and discount on Johnson Controls security products.
  • Training opportunities with outstanding resources available.
  • Career development through various career ladders programs.
  • Dedication to safety through our Zero Harm policy.
  • Access to business resource groups.

What You Will Do

As a HVAC Service Technician, you will work on service, maintenance, and repair work on various HVAC equipment installed at our clients' facilities. This is a mobile role within the Midlands area, with out-of-region support in other locations in the UK. You will work away for a maximum of 10 weeks across the year, with hotel stays.

In this role, you are the primary contact for all technical service issues, responsible for troubleshooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement, and customer needs.

You will be involved in commissioning, servicing, repair, and installation works, with the work completed according to set specifications and customer expectations to support our client sites. Our Service Technicians provide technical experience and mentoring to less experienced service team members and coordinate on-site work activity. Health and safety will be at the forefront of everything you do.

What We Look For

  • Proven experience as an HVAC Service Engineer.
  • Relevant technical qualifications in HVAC: NVQ level 2 or equivalent F-Gas Certificate.
  • Strong knowledge of HVAC systems, controls, and components: DX, Split & VRV systems, AHUs & ventilation plant.
  • Experience with major manufacturers such as Daikin, Hitachi, and Mitsubishi Electric, Toshiba, etc.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Exceptional customer service and communication skills.
  • A full UK driving license and willingness to travel as required.

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