Senior Data Networks Specialist
4 weeks ago
The successful candidate will be part of the Network Team, responsible for delivering an efficient, responsive, and cost-effective service to the user base and customers across 300+ sites.
Key Responsibilities:- Work as part of the Network Team to maintain systems and equipment for providing wired and wireless network services and user connectivity.
- Provide resolutions to faults and requests within agreed SLAs for each customer, with guidance from senior members of the Network Team.
- Participate in the delivery of work programmes for the Network Team.
- Assist in ensuring all supported Network services provided to customers support their business needs.
- Assist with the implementation and connectivity of new systems and devices to the 'Data Network' and take an active part in IT projects as set by the IM&T Service Manager - Network Telecoms and Collaboration.
- Educated to degree level or having equivalent relevant experience working to support a large multi-site data network and hardware.
- Good level of education GCSE level Maths, English.
- Commitment to continuing professional development.
- Demonstrable competency undertaking mandatory training.
- ITIL qualification.
- Qualification in networking.
- Training in Cisco systems.
- Significant experience of operating a range of recent operating systems on computers and network switches, cores, and firewalls.
- Excellent understanding and experience of troubleshooting networking LAN/WAN protocols (in particular TCP/IP).
- Experience of managing 3rd party contractors whilst on site.
- Working knowledge of Network Architecture and infrastructure.
- Ability to take complex system configuration and relay this in a simplified way to other non-technical staff/customers.
- In-depth knowledge of VLAN configuration and associated switch configuration.
- Knowledge and expertise in Wifi networks.
- Awareness of confidentiality and security standards associated with network systems.
- Ability to draw out theory into diagrams using software.
- Ability to work without direct supervision and follow procedural guidelines.
- Ability to handle many different tasks at once through planning and organising workload.
- Advanced keyboard skills - inputting complex technical data into systems.
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Senior Data Networks Analyst
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Senior Data Networks Analyst
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