Senior Leisure Operations Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Tenpin Ltd Full time
Job Overview

We are seeking an experienced Senior Leisure Operations Manager to join our team at Tenpin Ltd. The successful candidate will be responsible for ensuring the smooth operation of our leisure centre, providing exceptional customer service and leading a team of staff members.

Key Responsibilities
  • Assume day-to-day responsibility for the operational management of the centre
  • Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
  • Lead the team by example ensuring everyone works together effectively
  • To support the delivery of the company strategy
  • Deputise in the absence of the Deputy Manager
  • Undertake ownership for own training and development to grow into the future role of Deputy Manager
  • Support the other Managers in the achievement of all budgets, targets and KPI's
  • Provide support to the team in various departments as and when required
Requirements
  • Have a minimum of 1 year's experience in a management role, ideally within leisure, hospitality or retail
  • Passionate about delivering exceptional customer service
  • Have experience in leading and developing large teams
  • Full of determination, enthusiasm and patience
  • Be ambitious and want to progress
Benefits
  • Estimated salary: £40,000 - £60,000 per annum
  • Industry leading bonus scheme
  • Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6 hours or more)
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 4 x annual salary
  • A day off for your birthday
  • Long Service Awards
What We Offer

We offer a competitive salary package, opportunities for career development and a fun working environment. If you are looking for a new challenge, please apply now.


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