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Dutch Speaking Credit Controller
2 months ago
We are seeking a dedicated and detail-oriented Dutch-speaking Credit Controller to join our team, focusing on our Benelux portfolio. This role is crucial in ensuring timely collection of cash and maintaining strong relationships with our customers.
Key Responsibilities- Cash Collection: Efficiently manage the collection of cash from customers to meet departmental KPIs on debtor days and cash targets.
- Order Management: Handle daily blocked orders promptly and accurately.
- Documentation: Maintain precise records and documentation for weekly management reviews.
- Pre-Legal Preparation: Prepare accounts for pre-legal action as necessary.
- Team Collaboration: Provide support to team members and assist in resolving customer disputes.
- Communication: Maintain a professional approach in all interactions with internal and external clients.
- Consistently achieve departmental KPIs, targets, and objectives.
- Retain customers and support customer growth in line with business targets.
- Ensure compliance with all company procedures and legislative requirements.
- Maintain a safe working environment with zero accidents related to health & safety issues.
- Business Acumen: Understand the business and how your role impacts company success. React positively to change and strive for continuous improvement.
- Results-Driven: Demonstrate a drive to achieve goals, be safety aware, and support and develop others.
- Customer Focus: Prioritise customer and supplier perspectives, build and value relationships, and strive to improve.
- Inspiring Others: Support colleagues to reach their full potential and keep the company's vision and values at the forefront of decision-making.
- Fluency in Dutch and English.
- Proven experience in credit control or a related field.
- Strong communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Proficiency in relevant software and tools.
