Operations Coordinator

3 weeks ago

Slough, Slough, United Kingdom Goldstar Full time
Operations Support Night Shift

At Goldstar, we are seeking a highly skilled and motivated Operations Support Specialist to join our team on a night shift basis. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of goods to our customers.

Key Responsibilities:
  • Coordinate and schedule all transport activities to ensure timely and efficient delivery of goods.
  • Monitor and track the movement of goods and vehicles to ensure compliance with all relevant regulations.
  • Develop and maintain accurate transport records and reports to support business decision-making.
  • Liaise with drivers and other staff to ensure smooth transport operations and resolve any freight issues that may arise.
  • Provide administrative support to the Operations team, including preparing reports, answering customer inquiries, and managing the office.
  • Plan and implement transportation schedules and routes to optimize delivery times and reduce costs.
  • Respond to customer inquiries and resolve any issues related to transportation services in a professional and timely manner.
Requirements:
  • Previous experience in managing operations would be highly desirable.
  • Excellent commercial awareness and business acumen, with the ability to analyze data and make informed decisions.
  • Excellent customer-facing skills and telephone manners, with the ability to communicate effectively with customers and stakeholders.
  • Great communication skills, both written and verbal, with the ability to work effectively in a team environment.
  • Self-motivated and able to motivate others, with a strong work ethic and a willingness to take on new challenges.
  • Adaptable and able to work in a fast-paced environment, with a flexible approach to work and a willingness to work outside of normal hours when required.
  • Good leadership skills and a team player, with the ability to work effectively with others to achieve business objectives.
  • Excellent analytical skills, with the ability to analyze data and make informed decisions.
  • Good time management abilities, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Good negotiation skills and excellent decision-making ability, with the ability to make informed decisions that support business objectives.
  • Good customer service skills, with the ability to maintain and retain existing customers.
What We Offer:
  • 28 days annual leave.
  • Free onsite parking.
  • Workplace Pension.
  • EAP for employees at work.
  • Employee committee meeting.
  • Mental health and wellbeing.
  • Sage Benefits.
  • Learning and development.

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