
Technology Solutions Lead
3 weeks ago
About the Role
We're looking for a Product Management Lead - End User Services who will define, develop, and manage hardware solutions empowering our employees to work efficiently and effectively. If you're a strategic thinker with a deep understanding of end-user needs, a knack for technology, and the ability to deliver superior user experiences, we'd like to hear from you.
This role includes managing a team responsible for delivering equipment to colleagues in a timely manner. You'll also oversee the creation of product documentation and user guides to support end-users.
Your Key Responsibilities:
- Collaborate with internal stakeholders to understand their requirements and incorporate their feedback into product planning and execution.
- Conduct market research and stay updated on industry trends, emerging technologies, and best practices to inform product development and ensure our services remain competitive and innovative.
- Champion the end-user experience, ensuring that all hardware is user-friendly, accessible, and provides a seamless experience.
- Provide direct input to projects - including equipment selection and guidance on installation and configuration.
You'll Enjoy:
- A salary of £80,000 - £110,000 per annum, depending on your experience.
- Flexible annual leave - 30 days at this level.
- 9% employer contribution into your pension - regardless of whether or not you pay into the pension plan.
- Annual bonus of up to 20% - dependent on personal and company performance.
- Free private medical cover for you.
- 50% off home, motor, and pet insurance.
- Free travel insurance.
- Life assurance.
- Access to company car and cycle-to-work schemes.
- Retail discounts for your everyday shopping needs.
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