Shift Leader

3 weeks ago


Larne, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for coordinating the store team to deliver an exceptional customer experience. You will work closely with the store manager to ensure the smooth operation of the store, including managing stock levels, maintaining a clean and safe environment, and providing excellent customer service.

Key Responsibilities

• Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
• Support colleagues in achieving daily priorities and take regular breaks
• Open and close the store, ensuring all decisions made are right for everyone's safety
• Be the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintain a clean, tidy, and well-presented store
• Support managers in coordinating seasonal, community, and charity events
• Contribute to a great team atmosphere, inclusive of everyone
• Provide great customer service, listening to customers and putting them first in everything you do
• Keep the team well-informed and up to speed on any communications, changes, or updates
• Stay knowledgeable about store performance and look for ways to improve and simplify operations
• Coordinate store improvements and remove any obstacles that might be getting in the way of great service
• Follow health and safety routines and procedures, ensuring colleagues do the same
• Recognize and celebrate colleagues within the team who are providing great service

What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development. You will also have access to a range of benefits, including a pension scheme, life insurance, and a cycle-to-work scheme. We are committed to providing a supportive and inclusive work environment, where everyone feels valued and respected.

About Us

Tesco is a leading retailer with a strong commitment to customer service and community involvement. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and experiences.
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