High-Performing Retail Manager Opportunity

5 days ago


Birmingham, Birmingham, United Kingdom Sue Ryder Full time
About This Role

We are seeking a results-driven Assistant Shop Manager to join our team at Sue Ryder's Scotts Arm shop. As a key member of the retail team, you will play a vital role in driving business growth, achieving sales targets, and delivering exceptional customer service.

Key Responsibilities
  1. Utilize your retail expertise to boost sales, implement effective merchandising strategies, and maintain high standards of store presentation.
  2. Lead a team of volunteers to provide outstanding customer experiences, ensuring seamless interactions with donors and customers alike.
  3. Collaborate with the local community to secure a consistent supply of donated stock, thereby driving sales and revenue.
  4. Recruit, train, and retain a talented volunteer team, providing guidance and leadership to ensure their success.
  5. Implement efficient stock processes, leveraging Epos operations to optimize stock management and maintain a visually appealing store environment.
  6. Promote the Sue Ryder brand, supporting in-store campaigns and national fundraising initiatives as a brand ambassador.
Competitive Benefits Package
  • 27 days' holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Refer a Friend scheme - £250 payment
  • Access to Employee Support Programme
  • Staff discount with thousands of retailers
  • Enhanced maternity, paternity, and adoption pay
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals

We value diversity and welcome applications from individuals who share our commitment to providing exceptional care and support services. We strive to create an inclusive work environment that reflects the communities we serve.



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