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Logistics Assistant

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Morley, Leeds, United Kingdom Interaction Recruitment Full time
Job Title: Drivers Mate

Join our team as a Drivers Mate and play a critical role in delivering exceptional customer service. As a key member of our Customer Delivery and Installation team, you will support our drivers and contribute to our mission of helping everyone enjoy amazing technology.

Main Responsibilities:
  • Deliver, install, and demonstrate electrical products, including White Goods, Televisions, and Cookers, to our customers' homes.
  • Engage with customers, ensuring their delivery and installation experience meets the highest standards.
  • Maintain regular contact with your site to address any changes to customer delivery requests and escalate unplanned issues.
  • Liaise with Manufacturers at the point of delivery when necessary.
  • Handle products safely and with care, supporting your colleagues to do the same.
Requirements:
  • A passion for delivering excellent customer service.
  • Strong verbal communication skills, both on the phone and face-to-face.
  • Ability to work flexibly, alone or collaboratively with colleagues, to ensure we win together.
  • Utilize equipment and correctly handle products to ensure best practice for a safe delivery.
  • Take responsibility for own learning and contribute to our team's growth.

We are looking for a motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional service and are able to work independently, then we want to hear from you.