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Customer Service Representative

2 months ago

Hessle and Hill Top, United Kingdom CarSupermarket Full time
About the Role:

As a Customer Delivery Advisor at CarSupermarket, you will be the face of our team during one of the most exciting moments for our customers—the handover of their new car. You will have the amazing job of making sure their car is fully prepped and ready to drive home, coordinating every step from a detailed inspection to handing over the keys with a smile.

Imagine the joy on their faces as you introduce them to their new vehicle, answer any questions they have, and guide them through their first moments with their shiny new car. Your role will be essential in making sure this moment is memorable and exciting for each and every customer. You will be handling the paperwork, walking them through the car's features, and making sure the entire process is smooth and enjoyable.

We are looking for someone who is passionate about delivering exceptional customer service and has excellent administrative skills. Knowledge of FCA compliance and regulations is preferred but not essential as training can be given. You must also hold a full UK Driving License.

What We Offer:
  • A competitive salary of £26,000 with the potential to earn a realistic OTE of £35,000
  • 6 weeks annual leave (rising with length of service)
  • Training and career development opportunities
  • Pension and health care scheme
  • Cycle to Work scheme
  • Employee of the Month Awards
  • Free parking, tea, and coffee
  • Paid social events
  • Access to dedicated mental health and wellbeing services
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates