Current jobs related to Service Desk Trainer - Derby, Derby - Node4

  • Service Desk Manager

    4 weeks ago

    Derby, Derby, United Kingdom VIQU Limited Full time

    About the Role:VIQU Limited is seeking a dedicated and customer-focused Customer Service Desk Manager to lead and inspire the growing service desk team. This role will report directly to the Head of Service Delivery and play a pivotal role in managing the efficiency of the Service Desk while delivering exceptional customer experiences.The ideal candidate...

  • IT Service Delivery Expert

    4 days ago

    Derby, Derby, United Kingdom risual Limited Full time

    We are seeking a skilled IT Trainer with expertise in Service Desk operations and a deep understanding of ITIL best practices to join our team at risual Limited.Job SummaryThis role encompasses designing, delivering, and overseeing technical training programs tailored for service desk agents. The ideal candidate will have experience in delivering IT training...

  • Customer Service Desk Manager

    4 weeks ago

    Derby, Derby, United Kingdom VIQU Limited Full time

    About UsAt VIQU Limited, we are seeking a highly skilled and experienced Customer Service Desk Manager to lead our growing service desk team.Key Responsibilities· Ensure the Service Desk operates efficiently and securely, aligning with both business goals and compliance with industry standards.· Lead, inspire, and coach the Service Desk team, encouraging...

  • IT Service Desk Support Professional

    3 weeks ago

    Derby, Derby, United Kingdom Syntax Consultancy Limited Full time

    Job Title: IT Service Desk Support ProfessionalJob Description:As a Technical Help Desk Specialist, you will provide IT technical support to clients across the midlands. This role involves offering assistance and resolving issues related to IT systems and equipment.Key Responsibilities:Provide first-line technical support to clients via phone, email, and...

  • Front Desk Associate

    4 weeks ago

    Derby, Derby, United Kingdom LGH Hotels Management Full time

    The RoleWe are seeking a skilled and friendly individual to join our team as a Hotel Receptionist. As the first point of contact for guests, you will be responsible for providing a warm and welcoming experience, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests.Key ResponsibilitiesProvide...

  • Service Desk Agent

    2 months ago

    Derby, Derby, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Derby, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Driver Instructor

    3 weeks ago

    Derby, Derby, United Kingdom Ascott Transport Ltd Full time

    We are seeking an experienced Driver Trainer to join our team at Ascott Transport Limited, a thriving logistics business based in Derbyshire with over 300 employees.About Us: Ascott Transport Limited started as a family-run logistics service provider with roots going back over 60 years. Our company values a culture of continuous improvement, ensuring our...

  • Fitness Career Developer

    3 weeks ago

    Derby, Derby, United Kingdom JD Gyms Full time

     Embark on a rewarding career journey with JD GymsAbout the Role:We are seeking an enthusiastic and dedicated Personal Trainer to join our team at JD Gyms in Derbyshire. As a Fitness Coach and Personal Trainer, you will be responsible for delivering world-class member experiences, leading group exercise classes, and upholding the highest standards of...

  • Fitness Professional

    1 day ago

    Derby, Derby, United Kingdom Everlast Gyms Full time

    We are seeking a highly skilled Personal Trainer to join our team at Everlast Gyms in Derby. As a Personal Trainer, you will be responsible for helping our members achieve their fitness goals through bespoke exercise programming and personalized coaching.The ideal candidate will have a Level 3 Personal Trainer Qualification, CIMSPA membership certificate...

  • Electrical Training Consultant

    2 weeks ago

    Derby, Derby, United Kingdom Rise Technical Recruitment Limited Full time £41,000

    Electrical Trainer (Training Provider)Mobile/Home-Based Role in Derby RegionUp to £41,000 + Car Allowance + Monday to Friday + 25 Days' Holiday + 3 days off at Christmas + Dental Health + PensionJoin a leading, progressive, and innovative company offering brilliant training, development, and progression opportunities.Our ideal candidate will have an NVQ...

  • Technical Support Specialist, Midlands IT Services

    4 days ago

    Derby, Derby, United Kingdom Syntax Consultancy Ltd Full time

    About the RoleIT Service Desk Engineer needed for a permanent role in Derby, providing IT technical support to clients across the midlands. This opportunity offers a chance to join an established IT Managed Services business with a proven track record spanning 20+ years.A full UK driving licence and own vehicle are preferred. The start date is ideally...

  • Technical Support Specialist

    4 days ago

    Derby, Derby, United Kingdom Syntax Consultancy Full time

    Job Overview: We are seeking a skilled IT Service Desk Engineer to join our team at Syntax Consultancy based in Derby. As a key member of our support team, you will provide technical assistance to clients across the Midlands, ensuring seamless service delivery and exceptional customer experience.About the Role: This permanent position involves providing...

  • PLM Teamcenter Specialist for Manufacturing and Training

    4 days ago

    Derby, Derby, United Kingdom Axiom Software Solutions Limited Full time

    Job OverviewAxiom Software Solutions Limited seeks an experienced PLM Teamcenter Trainer to support general PLM trainings and manufacturing courses. The ideal candidate will have experience working with young people and possess expertise in using CAD software, particularly NX.About the RoleThis is a long-term contract of at least 6 to 12 months, working...

  • Administrative Coordinator

    2 weeks ago

    Derby, Derby, United Kingdom JLL Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Corporate Receptionist to provide exceptional customer service and support to our clients and internal stakeholders.Key ResponsibilitiesFront Desk Operations: Manage the front desk, greet and direct visitors, and respond to phone and email inquiries in a professional and courteous manner.Client...

  • Front Desk Professional

    2 days ago

    Derby, Derby, United Kingdom Kansas Action for Children, Inc Full time

    Job SummaryWe are seeking a detail-oriented and organized Office Service Associate to join our team at Kansas Action for Children, Inc. The successful candidate will be responsible for performing a variety of administrative tasks, including managing office supplies, greeting visitors, and handling phone calls and mail. This individual must be able to work...

  • Elite Fitness Professional

    6 days ago

    Derby, Derby, United Kingdom PureGym Full time

    Unlock Your Potential as a Fitness CoachDerby, UKReq #104We are seeking an experienced and motivated Fitness Coach to join our team at PureGym, the number 1 gym operator in the UK. As a key member of our team, you will play a vital role in delivering an exceptional member experience, teaching classes, providing inductions, and maintaining the upkeep of our...

  • Front Desk Associate

    4 days ago

    Derby, Derby, United Kingdom Rodericks Dental Full time

    Company OverviewRodericks Dental Partners is a dynamic and patient-focused dental practice dedicated to providing exceptional care to the community. Our team is passionate about delivering a unique patient experience, and we are seeking an experienced Receptionist to join our team.Salary and BenefitsWe offer a competitive salary range of £18,000 - £22,000...

  • Expert Automotive Training Professional

    3 weeks ago

    Derby, Derby, United Kingdom Recruitment Revolution Full time

    Are you a skilled Vehicle Technician looking for a new challenge?We have an exciting opportunity for an occupational expert in the automotive sector to join our dynamic team in supporting the delivery and design of technical training for Toyota/Lexus network Vehicle Technicians.Role Details:Automotive Technical Trainer – Toyota Adult ProgrammeKey...

  • HSSE Officer

    4 weeks ago

    Derby, Derby, United Kingdom JLL Full time

    JLL is seeking a dedicated Health, Safety, and Environmental (HSSE) Officer to join our team.The successful candidate will be responsible for deploying and supporting the JLL WD health, safety, and environmental risk management strategy. This will involve proactively monitoring HSSE matters on a client account and ensuring compliance with JLL, cultural,...

  • Fitness Professional

    2 weeks ago

    Derby, Derby, United Kingdom JD Gyms Full time

    Unlock your potential as a respected Fitness ProfessionalJoin JD Gyms, a forward-thinking gym chain, as we seek to expand our team of talented Fitness Professionals.As a vital member of our gym floor team, you will play a key role in delivering exceptional member experiences, fostering a supportive environment, and driving business growth.We are looking for...

Service Desk Trainer

1 month ago

Derby, Derby, United Kingdom Node4 Full time

About the Role

We are seeking a skilled IT Trainer with expertise in Service Desk operations and a deep understanding of ITIL best practices. In this role, you will be responsible for designing, delivering, and overseeing technical training programs tailored for service desk agents.

Key Responsibilities

  • Design and deliver engaging technical and ITIL-based training programs.
  • Facilitate hands-on learning through classroom instruction and practical troubleshooting exercises.
  • Tailor training approaches to different learning styles and levels of technical expertise.

Requirements

  • Strong understanding of IT support processes, service desk operations, and related technologies.
  • Proven experience in delivering IT training, preferably within a service desk or IT support environment.
  • Excellent verbal and written communication skills, with the ability to convey complex information in an accessible manner.

What We Offer

  • Hybrid working
  • Private medical insurance or company-paid health cash plan
  • Employee assistance program
  • 25 days' holidays plus your birthday off
  • Option to purchase additional holiday (up to 5 days)
  • Company pension scheme
  • Life assurance x 4
  • A diverse workforce
  • Employee investment with Node4 training academy
  • Family savings and shopping discounts through the Node4 benefits portal
  • Discounted gym membership
  • Modern facilities with open and welcoming breakout areas
  • Company social events
  • Never-ending supply of hot and cold drinks, biscuits, sweets, and fruit

About Node4

Founded in 2004, Node4 has experienced exceptional growth and success over the years. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.