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Operations Manager
2 months ago
This is a challenging and rewarding role that requires a strong leader to manage and develop a team of Area Managers. As an Operations Manager at Amazon UK Services Ltd., you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance.
Key Responsibilities- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
You will lead shifts at one of our operational sites, and be the key link between a number of teams, including finance, safety, and operations integration teams. This means you will be close to the day-to-day operations at your site, but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team, and being a source of leadership and support to help them be the best managers they can be.
About the TeamAmazon UK Services Ltd. couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you will be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you will help Amazon's transport run at maximum efficiency.
Our team captures data and uses it to drive decisions, and are key to making Amazon more innovative and efficient. We put safety first, as our people are our priority, and use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.
Requirements- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred qualifications are not required to apply for a position at Amazon UK Services Ltd. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in Lean, Six Sigma, and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment