Senior Client Relationship Manager
4 weeks ago
About the Role
No7 Beauty Company is seeking a skilled Senior Client Relationship Manager to join our in-house creative agency, The B-Hive. As a key member of our team, you will be responsible for managing client relationships and delivering high-profile projects across paid and owned channels.
Key Responsibilities:
- Coordinate and deliver high-profile projects, ensuring great work is delivered on time and within budget.
- Raise issues or challenges with clients and communicate them effectively.
- Take the lead in client meetings, presentations, and signoffs both virtual and in-person.
- Become the delivery expert for your account, always looking for opportunities and proposing solutions with a positive attitude.
- Partner with Project Managers to support project planning, tracking, and delivery.
- Be proactive in continuous improvement of processes.
- Support finance process, including scope tracking, estimating, and budgeting.
- Collaborate with wider Client Management team across accounts and workstreams as needed.
About No7 Beauty Company
No7 Beauty Company is an equal opportunity employer, committed to diversity, equity, and inclusion. We offer a range of benefits, including retirement savings plan, enhanced maternity/paternity/adoption leave pay, discretionary annual bonus, and flexible benefits scheme.
What You'll Need to Have
- 5+ years Account Management experience within an agency or related creative environment.
- Experience working and collaborating with media agencies and delivering creative against large media plans.
- Fluent in project management principles, specifically delivering omni-channel creative assets.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
- Good with numbers, calculating and developing estimates for clients.
- Confident and highly organised, with good listening and note-taking skills.
- PASSIONATE ABOUT PRODUCING GREAT CREATIVE.
Estimated Salary: £45,000 - £60,000 per year
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