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Assistant Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Assistant Manager to join our team at Frasers Group. As an Assistant Manager, you will play a key role in the day-to-day running of the business, leading the team in all sales and operational processes.
Key Responsibilities
- Represent Frasers Group as an ambassador for fitness and deliver exceptional member experiences.
- Drive all revenue lines from membership sales to product and secondary sales, to drive overall profitability of the gym.
- Effectively manage controllable costs such as stock orders and cleaning supplies to eliminate wastage and overspend.
- Lead by example on reception and the gym floor, ensuring high standards of cleanliness and presentation at all times.
- Ensure central processes like FUNDAMENTALS, ASCEND, and MOVE are followed and delivered to the highest level consistently.
- Drive collective buy-in to national focuses and incentives like #WorkoutWednesday and #WeCommunicate.
- Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
- Ensure that all daily, weekly, and monthly operational processes are completed consistently and to a high standard.
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential.
- Report facilities and maintenance-related issues in accordance with best practice guidelines.
- Manage all policies and procedures, including Health and Safety, and pool plant operations.
Requirements
- Possess a passion for health, fitness, and wellness.
- Hold a Level 2 qualification in fitness (desirable).
- Exhibit strong leadership qualities and adaptability in communication and management style.
- Display a positive, solutions-driven mindset in the face of adversity.
- Embody a member champion mentality with exceptional interpersonal skills.
- Be driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
- Be flexible in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
