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Governance Manager
2 months ago
We are seeking a highly skilled Governance Manager to join our team at The Gambling Commission. As a key member of our governance function, you will play a critical role in ensuring the effective management of decision-making processes within the Commission.
Key Responsibilities- Develop and embed good governance policies and processes throughout the organisation.
- Act as a point of advice and guidance on key policies and processes, including managing complaints, conflicts of interest, and supporting internal audits.
- Work with the Senior Manager - Governance and Risk Assurance to manage regulatory panels, liaise with internal and external stakeholders, and provide procedural advice.
- Develop training and support materials for Commissioners and Commission staff, and take a role in policy and process development for critical decision-making functions.
- Support decision-making committees and advisory boards at the highest level of the Gambling Commission, planning and arranging meetings, developing agendas, supplying papers, tracking actions, and taking high-quality minutes.
- Expert leadership on governance processes and requirements, with the ability to develop advice and support to maintain and improve the quality, timeliness, and presentation of papers, briefings, and other materials.
- Strong written and verbal communication skills, with good awareness of the different needs of senior stakeholders and the wider business.
- Ability to draft high-quality documents, including meeting minutes, decision notices, complex and sensitive correspondence, guidance notes, and board papers.
- Ability to work at pace while maintaining attention to detail, and to work independently within own sphere of responsibility, understanding when issues can be dealt with and when they need to be escalated.
- Ability to review existing policies and processes or implement new ways of working to improve quality and performance, while retaining the necessary rigour.
- Influencing and negotiating skills to achieve a desired result, with resilience to overcome obstacles to delivery.
- Ability to switch between tasks, exercising judgment to adjust focus so that varying demands receive the right level of attention.
- Effective management of and accountability for the proper operation of processes, for example, to resolve complaints about the Commission and support Regulatory Panels, and responsibility for accurate recording of decisions.
- Strong IT skills and demonstrable experience with Microsoft Office software.
- Able to work in a flexible hybrid way, with regular attendance in person in Birmingham (typically two days per week).
The Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people, and ensuring the commercial gambling industry is run fairly and openly.
