Customer Service Ambassador

4 weeks ago


Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time
Hospitality Assistant Role

At Chartwells - Universities, we're seeking a skilled Hospitality Assistant to deliver exceptional customer service and contribute to a passionate and friendly team. As a key member of our team, you'll be responsible for greeting and looking after our guests, serving customers with a smile, and representing our brand with pride.

Key Responsibilities
  • Greet and look after our guests to ensure they have a delightful experience
  • Serve customers with a personalized and seamless experience
  • Be knowledgeable about our menu and make recommendations to our guests
  • Represent Chartwells - Universities and maintain a positive brand image
  • Comply with Food Handling & Hygiene standards
  • Comply with Health & Safety regulations

Requirements
  • Possess a passion for delivering outstanding service and a smile
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure

About Us
Chartwells - Universities is the leading provider of catering and support services to the education sector. We're committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength

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