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Enterprise Client Support Expert

1 month ago


Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

Magna International Inc. is seeking a talented Enterprise Client Support Expert to join our team in Austria. As an Enterprise Client Support Expert, you will be responsible for providing high-quality IT support to our clients, including resolving technical issues and performing routine maintenance tasks. You will also work closely with our internal teams to ensure seamless integration with our IT systems.

The ideal candidate will have at least 5 years of experience in IT client operations, with expertise in Windows 10/11, Office365, Microsoft Teams, SharePoint, mobile devices, smartphones, and printing. Knowledge of hardware troubleshooting, ITIL, and backend infrastructure (LAN, WLAN, Windows Server, Microsoft SQL) is also essential. Additionally, the candidate should be willing to participate in an on-call rotation and be flexible enough to travel to Austria for training.

In this role, you will be responsible for performing various administrative tasks, such as order processing and account administration, as well as coordinating tasks with external partners and suppliers. Strong analytical and problem-solving skills, along with excellent communication and project management skills, are required for success in this position. If you are a motivated individual with a passion for mobility and a desire to continuously learn and grow, we encourage you to apply.

Estimated Salary: €60,000 - €80,000 per year, depending on experience.