Awarding and Certification Coordinator
1 day ago
We are seeking an experienced Awarding and Certification Coordinator to join our team at Lantra, a leading awarding body for land-based industries in the UK and Ireland.
As an Awarding and Certification Coordinator, you will play a crucial role in ensuring the accurate processing of customer orders for certificates and skills cards, while maintaining high-quality assurance standards and adhering to GDPR requirements.
Key Responsibilities- Process customer orders for certificates and skills cards with accuracy and efficiency
- Enter learner details into the Quartz system and produce skills registration SmartCards/eCards
- Perform quality checks on your own and others' work to ensure compliance with quality assurance standards
- Handle customer inquiries and deliver excellent customer service
- Identify opportunities to improve systems and processes
- Manage incoming post and update work instructions, policies, and processes on SharePoint
- Support the testing and implementation of revised working practices
- Assist other areas of the Roads and Highways department with projects
To be considered for this role, you will need:
- Experience working within a customer service environment
- Experience processing orders rapidly and accurately
- Experience using Microsoft Office applications
- Knowledge of stock reordering approaches, postage, and courier processes
- The ability to maintain quality system processes and document audit trails
- Excellent attention to detail and ability to process high volumes of work with minimal errors
- A full, valid driving license and access to your own vehicle (due to our office location)
We are an equal opportunities employer and value diversity. If you are a motivated and detail-oriented individual with excellent customer service skills, we would love to hear from you.
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Awarding and Certification Coordinator
3 days ago
Kenilworth, Warwickshire, United Kingdom Lantra Full timeAbout the RoleWe are seeking an experienced Awarding and Certification Coordinator to join our team at Lantra, a leading awarding body for land-based industries in the UK and Ireland.As an Awarding and Certification Coordinator, you will play a crucial role in ensuring the accurate processing of customer orders for certificates and skills cards, while...
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Awarding and Certification Coordinator
2 days ago
Kenilworth, Warwickshire, United Kingdom Lantra Full timeAbout the RoleWe are seeking an experienced Awarding and Certification Coordinator to join our team at Lantra, a leading awarding body for land-based industries in the UK and Ireland.As an Awarding and Certification Coordinator, you will play a crucial role in ensuring the accurate processing of customer orders for certificates and skills cards, while...
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Awarding and Certification Coordinator
5 days ago
Kenilworth, Warwickshire, United Kingdom Lantra Full timeAbout the RoleLantra is a leading awarding body for land-based industries in the UK and Ireland. We're seeking an experienced Customer Service Specialist to join our team as an Awarding and Certification Coordinator.Key ResponsibilitiesProcess customer orders for certificates and skills cards with accuracy and efficiencyEnsure compliance with GDPR...
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Awarding and Certification Coordinator
5 days ago
Kenilworth, Warwickshire, United Kingdom Lantra Full timeAbout the RoleLantra is a leading awarding body for land-based industries in the UK and Ireland. We're seeking an experienced Customer Service Specialist to join our team as an Awarding and Certification Coordinator.Key ResponsibilitiesProcess customer orders for certificates and skills cards with accuracy and efficiencyEnsure compliance with GDPR...
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