Housing Sales and Lettings Specialist

2 days ago


West Devon, United Kingdom emh group Full time

The emh group is thrilled to invite you to join our Communities Team as a Housing Sales and Lettings Specialist. In this role, you will be responsible for expanding our presence in the communities we serve.

Key responsibilities include marketing and letting properties to customers across Nottingham, Derbyshire, and Loughborough, and managing the process from the outgoing customer giving notice to end their tenancy. You will also be required to onboard new customers into their homes, producing clear, concise reports, correspondence, and marketing information in plain English suitable for various target audiences.

We are looking for a highly motivated individual who can work effectively under pressure, possess excellent communication skills, and demonstrate a commitment to delivering exceptional customer service.

The ideal candidate will have:

  • Experience of working in a customer-facing role, preferably in lettings housing
  • Strong customer care skills demonstrating high levels of customer ownership and accountability
  • Able to produce clear, concise reports, correspondence, and marketing information in plain English and appropriate to target audiences

In return, we offer:

  • An estimated salary of £26,524 - £29,471 per annum
  • 39 days annual leave (including statutory days), increasing to 44 days with length of service
  • Social Housing Pension Scheme (your contributions are matched by emh up to 8%')
  • Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
  • A wide range of training and development opportunities (we are an Investors in People accredited organisation)
  • Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay)


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