Technical Services Associate

4 weeks ago


Belfast, United Kingdom Fujitsu Full time
Job Title: Associate Technical Services Engineer

At Fujitsu, we are seeking a highly skilled and motivated Associate Technical Services Engineer to join our team. As a key member of our Operations Centre, you will play a critical role in ensuring the smooth delivery of our customers' services.

Key Responsibilities:
  • Monitor and investigate technical issues for our customers across the region
  • Diagnose and resolve technical problems in a timely and efficient manner
  • Work collaboratively with our engineering shift teams to manage a large number of network devices, servers, and applications
  • Adhere to defined processes and procedures to ensure high-quality service delivery
Requirements:
  • Experience in an IT Support environment
  • Strong technical skills and knowledge of network devices, servers, and applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Flexible working arrangements and work-life balance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this exciting opportunity.



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