Retail Excellence Coordinator

3 weeks ago


London, Greater London, United Kingdom Pixi Inc. Full time
About Pixi Inc.
Pixi Inc. is a leading beauty brand that has been revolutionising the industry for over 25 years. We are committed to enhancing natural beauty and providing innovative skincare and makeup products.

Job Description:
We are seeking an experienced Boutique Store Manager to lead our well-established boutique in Greater London, England. As the face of our brand, you will be responsible for driving business growth, inspiring and leading a team, and creating unforgettable customer experiences.

Key Skills and Qualifications:
- Minimum 2 years of retail experience, preferably in a boutique or beauty-focused environment.
- A proven ability to lead a team in achieving high sales targets, while maintaining Pixi's commitment to excellence.
- Exceptional organisational and planning skills, with a flair for identifying collaboration and event opportunities that can elevate the store's performance.
- Strong customer relationship management, with the ability to resolve issues swiftly while delivering an exceptional in-store experience.
- A track record of exceeding year-on-year (YOY) sales growth and implementing sales incentives to drive performance.
- Passion for coaching and developing a small team, helping them to grow their skills and expertise in beauty and customer service.
- Confident, approachable, and energetic, with excellent communication skills and a love for all things beauty.
- Ability to perform well in a fast-paced, high-pressure environment, thriving on challenges and always striving for excellence.
- A true passion for beauty and skincare, with an understanding of Pixi's values and product offerings.
- Fluent in English.

What We Offer:
- An estimated salary of £45,000 - £55,000 per annum, depending on experience.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive work environment.
- The chance to be part of a globally recognised beauty brand and shape the customer experience.

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