IT Systems and Support Specialist
1 month ago
The IT Systems and Support Specialist will configure, install, and maintain end-user IT systems, including devices, software, and cloud applications. Main Responsibilities:
- Collaborate with the team to ensure that Convergix' IT systems, computers, servers, and software systems are properly functioning, supported, and available to all users with minimal downtime.
- Research and implement innovative ways to streamline deployment and support of IT systems and end-user hardware in a rapidly growing company.
- Provide onboarding training to new end-users on applications and standards.
- Deliver high-quality results and maintain a proven track record.
- Understand networking fundamentals, including subnetting, VLANs, VPN, and wireless.
- Develop excellent troubleshooting skills related to the OSI Model and Windows Active Directory.
- Maintain Microsoft 365 experience and work towards certifications in Microsoft, ITILv3, CompTIA A+, and Cisco.
- Ensure reliable transportation and ability to travel within the US and Canada, with minimal travel required.
At Convergix Automation Solutions, we leverage creative, solutions-oriented engineering and technology to close gaps in process efficiency and drive industries forward. As a growing company in the industrial technology industry, we offer a unique value proposition to employees. Our products, technology, experience, support, and expertise intersect to empower customers in every industry to reach their full potential.
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