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Cloud Infrastructure Operations Specialist

1 month ago

London, Greater London, United Kingdom Evri Full time
Job Title: Cloud Infrastructure Operations Specialist

Job Description:

Evri is seeking an experienced Cloud Infrastructure Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our cloud-based infrastructure and applications. This includes investigating and resolving complex infrastructure-related issues, provisioning and configuring infrastructure as mandated by the infrastructure manager, and monitoring applications and infrastructure to ensure optimal performance.

Key Responsibilities:

• Investigate and resolve complex infrastructure-related issues within multi-server services and high-availability environments.
• Provision and configure infrastructure as mandated by the infrastructure manager.
• Patch and maintain existing infrastructure.
• Manage the full lifecycle of user credentials.
• Monitor applications, infrastructure, and provide support during releases.

Requirements:

• A degree in computer science, software engineering, or equivalent experience.
• Knowledge of ITIL at foundation level.
• Previous experience of providing customer support.
• Knowledge of a trouble ticket system such as ServiceNow.
• Experience with configuration management tools and infrastructure as code (we use a mixture of Ansible and CloudFormation).
• Previous experience administering Windows and Linux environments in a production environment.
• Experience with application containerisation platforms and registry e.g. Docker & ECR.
• Experience with AWS is essential.
• Network skills to support Security Group management, VPN, and Direct Connect configuration.
• A background in at least one of the following scripting languages (Bash, Python, Go) is considered a plus.

Why Work with Us?

We are committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We're excited for the future. Let's deliver it together.